AI recommendations are decided upstream. Understand the 10-gate pipeline, where brands fail, and how small improvements ...

Concerns that chatbot use can cause mental and physical harm have prompted policies that require AI chatbots to deliver regular or constant reminders that they are not human. In an opinion appearing ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

Pooja Shree Chettiar does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations ...

As mental health issues such as depression and anxiety become more prevalent, the question arises: Can artificially intelligent chatbots provide the necessary therapy and emotional support? For ...

Concerns that chatbot use can cause mental and physical harm have prompted policies that require AI chatbots to deliver regular or constant reminders ...