Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

Developers can use AWS Amplify Studio to create a UI using a library of prebuilt components (e.g., buttons, newsfeeds, user registration forms, etc.), collaborate with user experience (UX) designers, ...

AWS Announces Contact Lens for Amazon Connect, a New Machine Learning-Powered Analytics Capability for Customers to Better Assess Call Contacts AWS's contact center service adds capabilities that make ...

Amazon Web Services (AWS) has said that its automated code review tool, which aims to improve source code quality by detecting hard-to-find defects, now has updated support for the Python programming ...