On 22 January 2026, Singapore unveiled the Model AI Governance Framework for Agentic AI (MGF) at the World Economic Forum 2026, reinforcing ...

Based on the literature synthesis and system mapping presented in Section 2.4, a set of design requirements (DRs) was derived ...

CRM decisions now shape long-term competitiveness across industries. AI-native platforms, governed model deployment, and unified customer intelligence are no longer differentiators; they are ...