Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

NEW Event operating system uses AI-assisted workflows, and contextual automation across event operations Integrating Its platforms; Eventdex, Map D, and Krafty Labs Nextech Event AI is intended to ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

STAMFORD, Conn.--(BUSINESS WIRE)--Consumer-facing businesses need to invest in technology and new operating models aimed at creating hyper-personalized, friction-free customer experiences, say experts ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...