One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has been a ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of process ...

Business processes need ongoing improvement to ensure that they remain up to date and relevant. Here are seven tips for promoting continual process improvement. Are your business processes crying out ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Everyone knows what data mining is, but the term “process mining” may be new to some. According to Gartner, process mining is a methodology used to discover, monitor and improve processes that already ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Gap analysis helps companies objectively evaluate their current state and make improvements to advance the organization toward desired outcomes and to better achieve business goals. rn ...

The Army has employed a variety of techniques for continuous process improvement (CPI) for many years. Some have resulted in projects that saved the Army millions of dollars, while other efforts have ...

Kaizen offers a more holistic approach than most IT frameworks in that it aims to improve everything in your organization from people to processes to products.

Here, Dr. Charles Hagood, president of transformational advisory services at Press Ganey, discusses how hospitals can implement a sustainable, organizationwide process improvement approach that can ...