FORT LAUDERDALE, Fla. — Salesforce COO Keith Block had best take a seat because it's not South Florida's white sandy beaches that the attendees of SAP's Hybris Americas Summit are raving about. The ...

A year and a half ago, I reviewed SAP's new CX strategy, which was centered around industries - and AI ("Intelligent CX"). But I also issued a challenge: if SAP wanted to be taken seriously in CX by ...

Bill McDermott, chief executive officer of SAP SE, thought he had told his life story when he published his memoir in 2014. Then he lost his left eye in an accident last year. He’s now decided to ...

Bill McDermott of SAP explains why he is now "living the dream" despite losing his left eye in an accident several years ago. Got a confidential news tip? We want to ...