Understanding how your audience feels about your product or service is paramount to any marketing strategy. To build a comprehensive brand marketing strategy, you should know what people struggle with ...

Most of us don’t enjoy scrolling through countless online reviews, trying to decipher whether customers are genuinely satisfied or just being sarcastic. It can feel like trying to read between the ...

Tracking and analyzing sentiments has emerged on the scene alongside countless other automation processes in the last decade. Sentiment analysis has been popular with social media and discovering how ...

MiaRec's Sentiment Analysis Dashboard allows for quick and easy access to multi-layered sentiment intelligence for every customer interaction. Our sentiment analysis features help contact centers ...

In response to intensifying global uncertainty and market volatility, Permutable AI launches free real-time geopolitical insights and market sentiment dashboard LONDON, LONDON, UNITED KINGDOM, March ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.