Vocantas and HR1Systems (HR1) today announced a strategic partnership designed to elevate the next generation of Ultimate Kronos Group (UKG) Ready product ecosystem. UKG Ready product is the #1 ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

SAN FRANCISCO, March 17, 2026 /PRNewswire/ -- eTip Inc., the best-in-class end-to-end digital tipping, gratuity management, and workforce engagement platform purpose-built for the hospitality and ...

Following is Part 1 of the Retail TouchPoints series focused on Best Practices In Workforce Management. This section focuses on technologies and strategies designed to optimize the scheduling process.

DALLAS--(BUSINESS WIRE)--Prolucent Health®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced it has raised $11.5 million in new funding.

On Thursday, MicroStrategy Incorporated (NASDAQ:MSTR) announced that Zebra selected its cloud-native platform, MicroStrategy ONE, for its Workcloud Workforce Optimization Suite. This collaboration ...

Dayforce, Inc. announced that Hubexo, a global construction data and technology company, has chosen Dayforce to unify its HR systems and enhance its people operations. As part of its digital ...

Valuing employees goes a long way in delivering a superior customer experience. Casey's did a systemwide rollout of AVA (Automated Voice Assistant), a conversational AI voice ordering system powered ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

ATLANTA--(BUSINESS WIRE)--Venn Workforce Optimization – a provider of locum tenens optimization, program and supplier management, and workforce solutions technology – today announced the appointment ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. TechRepublic Get the web's best ...