The Washington Post has created a destination for readers seeking to understand and control their technology. The new offering, “Help Desk,” will feature a variety of storytelling methods, including ...

ServicePRO® by Help Desk Technology Corporation Software for IT Help Desk · IT Service Desk · Enterprise Work Management. © 2014 Help Desk Technology Corporation ...

Primus Knowledge Solutions Inc., Seattle, and Calgary, Alberta, Canada-based Control-F1 Corp. have teamed to offer a help-desk technology solution that expedites the repair of computer problems, ...

A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

Generative AI adoption is bound to eliminate some tech-related jobs over the next few years. But in addition to creating new efficiencies, it will likely help other roles become more productive. As AI ...

Opinions expressed by Entrepreneur contributors are their own. Employees are an integral part of any organization. Employers should recognize this and work hard to take care of employee needs.

The Columbus, Ohio-based division of Time Warner Cable Inc. said it plans to upgrade its help desk software to include asset management capabilities. The new version of Toronto-based Help Desk ...

Hartford (Conn.) HealthCare has launched its Epic help desk, staffed with expertise from Stoltenberg Consulting. Stoltenberg offers an Epic Help Desk solution, providing tiered support for clients in ...

To support families who are working with their children during virtual learning, Fairfax County Public Schools (FCPS) is launching a new Parent Technology Help Desk, effective August 24. The help desk ...

Here are five key office technology-related areas to consider when thinking about a return-to-work strategy. Column: Putting your employees first in the post-Covid ...

We’ve all been there or at least know someone who has: You land that coveted job only to get handed disappointing — and maybe even outdated — technology tools that pale in comparison to your own ...