When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. AI can assist everywhere from your email apps to fast food outlets ...

Amazon Rufus offers an even-handed response to one of the most divisive questions in tech. Click to enlarge. (GeekWire Photo / Todd Bishop) Searching on Amazon for a trainer to convert my road bike ...

Amazon’s new Cedric AI tool allows employees to ask questions and summarize documents. Amazon stated in a leaked document that the company wants employees to use its internal chatbot because Cedric is ...