Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...

XIAMEN, China, Jan. 15, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications (UC) solutions, has launched a groundbreaking Hotel Management module integrated into its P-Series Phone ...