Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

It happens to everyone at some point. You're doing something on your computer, whether it's an important project, some aimless browsing, or trying to beat your high score on Solitaire, and without ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

A lightning strike can cause terrible damage to electrical devices. The damage doesn't have to be smoking components either; a lightning strike can fry hardware without any visible signs of failure.

Troubleshooting a computer can be trying in the best of circumstances. Troubleshooting specific performance problems can be a hair-pulling experience—especially when those problems are game-related.

Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...

SAN troubleshooting: What are the key steps and best practices when troubleshooting a SAN? When SAN troubleshooting for performance issues, the best way to find problems is to take a methodical end-to ...

If you have a knowledge of all things technological and can solve any computer problem you encounter, you might think about turning these skills into profit. Starting your own computer troubleshooting ...