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Workflow is the completion of tasks. Workflow is also defined as the repeatable actions taken to ensure information, documents, data, and tasks move, or flow, between departments or an entire company.

While automation is definitely part of the goals of artificial intelligence, and in particular automating things that require human cognitive capabilities, simply automating things doesn't make them ...

Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today. Sales automation is a popular functionality offered by the top CRM software. It ...

The hype around robotic process automation (RPA) seems to be at an all-time high, and RPA is a crucial component of digital transformation initiatives everywhere. After all, who doesn’t want robots?

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...

Your team needs to move fast. You’re launching campaigns, closing deals, onboarding customers—and trying to keep up with everything in between. But as your business grows, so does the complexity.

Automation encapsulates a range of tools and techniques which have the effect of reducing human intervention in business and IT processes. This is done through subprocess relationships, decision ...

Building off some early successes with robotic process automation, or RPA, the U.S. Air Force is deploying the capability on a greater scale. Assisted by the Air Force Robotic Process Automation ...