A Project Manager’s Guide to ITIL 4 | Beyond20
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YouTubeBeyond20
A Project Manager’s Guide to ITIL 4 | Beyond20
ITIL 4, a major revision to the ITIL framework, includes several practices around Agile, Lean, DevOps, Business Analysis, as well as Program and Project Management. This interactive session, led by Erika Flora, a Lead Editor and author of one of the official ITIL 4 books, will give you the latest and greatest details, including: what's changed ...
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