Call center process flow charts: Templates for all types

Sai 🪴 Simplifying Product on Instagram: "What to include in your BA/PM portfolio 💼 You know you need one. But what goes in it? FOR BUSINESS ANALYSTS: 1. Requirements Documentation Pick a feature. Write: → User stories with acceptance criteria → Edge cases → Assumptions 2. Process Flow Analysis Map existing flow (checkout, signup) → Identify bottlenecks → Propose improvements → Show impact 3. Data Analysis Public dataset: → Ask business question → Analyze (SQL if possible) → Draw insights 4. St

Flow Charts - Mindtools

How to Draw a Process Map

🚀 5 Tools to Accelerate Flow and Reduce Lead Time Most organizations say they want speed… But what they actually need is flow. You can’t just push people to work faster, you have to redesign how work moves. That’s what Lean is all about: finding where value stops flowing and fixing the bottleneck that slows everything down. Here are 5 tools every Lean professional must master if you want smoother flow, shorter lead times, and happier customers 👇 1️⃣ Value Stream Mapping (VSM) Before you can im